Once members have enrolled in their 2026 plan, you can help ensure they are knowledgeable about their benefits and how to use them. One easy way to accomplish this is by sharing some of the member education materials found on the Sales and Marketing Materials page on Jarvis. Videos on the following topics are available in English and Spanish and can help members better understand how to use their plan:

Member Onboarding

• What’s in my plan
• Four simple ways to pay

Member Engagement

• Staying in network
• Accessing virtual care

Member Clinical

• Getting care from a specialist
• Prescriptions & pharmacy
• Urgent care vs. ER

The Sales and Marketing Materials page also features branded flyers that you can download and personalize to help members better understand what their plan offers.

To access the videos and flyers, go to Jarvis > Sales Tools > Sales and Marketing Materials.

Sales and marketing materials

Go to Agent Communications